Managing Your Account

Your MyPerfectStay account is your personal hub for managing travel plans, bookings, collections, and preferences. Keeping your account information current ensures you receive booking confirmations, can access your itineraries, and get the most personalized experience from the app.

Accessing Your Profile

To access your account settings, tap the Profile tab at the bottom right of the screen. This tab shows your email address if you are logged in, along with options to view and edit your profile, access settings, and manage legal preferences. If you are not logged in, the Profile tab displays options to sign in or create an account, along with settings that do not require authentication such as currency and appearance preferences.

Profile Information

For logged-in users, the top of the Profile screen shows your account card with your email address. Tap this card or select View profile to access your detailed profile information. On the Profile Details screen, you can view and edit your personal information including your name and email address. To make changes, simply tap on the field you want to update, enter the new information, and save your changes.

Your email address is particularly important as it is used for receiving booking confirmations, vouchers, and important notifications about your trips. If you need to change your email, the app will send a verification link to your new address to confirm the change.

Collections

The Collections option in Settings takes you to your saved activities. Collections allow you to organize activities you are interested in for future reference. You can create multiple collections to group activities by trip, destination, or any other category that helps you plan.

From the Collections screen, you can browse your saved activities, remove items you are no longer interested in, and quickly add saved activities to travel plans when you are ready to book.

Payment Methods

The Payments option takes you to your saved payment methods. Here you can view cards you have previously used for bookings, add new payment methods, or remove cards you no longer want on file. Managing your payment methods here makes checkout faster when you book activities, as you can select from saved cards rather than entering payment information each time.

Currency Settings

The Currency option allows you to set your preferred currency for viewing prices throughout the app. When you tap this option, a selection popup appears with available currencies. Choosing a currency does not change the actual payment currency for bookings, which depends on the activity provider. Instead, it shows you estimated prices in your preferred currency for easier comparison while browsing.

Appearance Settings

MyPerfectStay supports light mode, dark mode, and a system option that follows your device settings. Tap the Appearance option to choose your preference. The System option is selected by default, meaning the app automatically switches between light and dark themes based on your device settings. If you prefer a consistent look regardless of your device settings, choose Light or Dark to lock in that appearance.

Notification Settings

For logged-in users, the Notifications Settings option takes you to a screen where you can manage what types of notifications you receive. You can control push notifications for booking updates, promotional messages, and other communication from the app. Customizing these settings helps you stay informed about what matters most while reducing unwanted interruptions.

Contact Us

The Contact Us option opens your email app with our support address pre-filled. This is the quickest way to reach our team if you have questions, need help with a booking, or want to provide feedback. Our support email is info@cloudcops.de and we aim to respond to all inquiries promptly.

Report a Bug

If you encounter any issues while using the app, the Report a Bug option opens a feedback form where you can describe the problem. This helps our development team identify and fix issues to improve the app for everyone. When reporting a bug, try to include details about what you were doing when the issue occurred, any error messages you saw, and your device type. The more information you provide, the easier it is for us to investigate.

Legal Information

The Legal section provides access to important documents including our Terms of Service, Privacy Policy, and Imprint. We recommend reviewing these documents to understand how we handle your data and what terms govern your use of the app.

Signing Out

To sign out of your account, scroll to the bottom of the Profile screen and tap the Log out button. A confirmation appears to ensure you intended to sign out. Once confirmed, you are logged out and returned to the signed-out state of the app. Signing out does not delete your account or any of your data. You can sign back in at any time to access your bookings, travel plans, and collections.

Creating an Account

If you are not yet logged in, you will see options to sign in or create an account. Tapping these options opens the authentication flow where you can sign in with your existing credentials or create a new account. Account creation uses a verification code sent to your email address rather than a traditional password. This one-time code approach provides security without requiring you to remember another password.

Need Help?

If you have questions about managing your account or need assistance with any profile settings, our support team is ready to help. Contact us at info@cloudcops.de and we will assist you with your account needs.